TERMS OF SERVICE

Travli Hospitality Co.
Effective Date: 25/09/2025
Website: www.gotravli.com

1. Introduction

Welcome to Travli Hospitality Co. (“Travli,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related platforms.

By accessing or using www.gotravli.com, you agree to comply with and be bound by these Terms. If you do not agree, you must not use our services.

2. About Travli Hospitality Co.

Travli Hospitality Co. provides full-service short-term rental and hospitality management solutions, including but not limited to:

  • Property management services
  • Vacation rental optimization
  • Guest experience management
  • Direct booking services
  • Revenue management and pricing optimization

Travli operates as a professional hospitality partner managing properties end-to-end to maximize performance and guest satisfaction.

3. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old
  • You have the legal authority to enter into agreements
  • All information provided by you is accurate and complete

4. Services Provided

Travli offers services to two primary user groups:

4.1 Property Owners

  • Full-service property management
  • Listing optimization and marketing
  • Maintenance coordination
  • Revenue and occupancy management

4.2 Guests

  • Direct booking of vacation rental properties
  • Customer support during stays
  • Property-related communications

5. User Responsibilities

You agree:

  • Not to misuse the website or services
  • Not to engage in fraudulent or illegal activities
  • To provide accurate and up-to-date information
  • To respect all property rules and local laws

6. Bookings and Payments

  • All bookings are subject to availability
  • Payment terms will be specified at the time of booking
  • Cancellation policies vary by property and will be disclosed before confirmation
  • Travli reserves the right to cancel bookings under exceptional circumstances

7. Property Owner Agreements

Property owners entering into management agreements with Travli must:

  • Provide accurate property details
  • Comply with local regulations and licensing requirements
  • Allow Travli to manage pricing, bookings, and guest interactions

8. Intellectual Property

All content on the website (including text, images, branding, and design) is the property of Travli Hospitality Co. and may not be used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Travli is not liable for indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted service
  • Property conditions may vary and are not guaranteed beyond descriptions

10. Third-Party Services

Travli may integrate or link to third-party services (e.g., booking platforms, payment processors). We are not responsible for their policies or performance.

11. Privacy Policy

Your use of our services is also governed by our Privacy Policy.

Privacy Policy Link: https://www.gotravli.com/privacy-policy

12. SMS & Communication Terms (Required Compliance Section)

Travli Hospitality Co. Messaging Program

  1. Program Description
    By opting into Travli Hospitality Co.’s messaging program, you agree to receive SMS messages related to:
  • Booking confirmations and updates
  • Guest communication and support
  • Promotional offers and updates
  • Property-related notifications and reminders
  1. Opt-Out Instructions
    You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially.
  2. Help & Support
    If you experience issues with the messaging program, reply with the keyword HELP or contact us directly at:
    📧 hello@gotravli.com
  3. Carrier Disclaimer
    Carriers are not liable for delayed or undelivered messages.
  4. Message Rates & Frequency
    Message and data rates may apply for messages sent to you from us and to us from you.
    You will receive messages periodically based on your interactions, bookings, or subscription preferences.
  5. Privacy Policy
    For privacy-related inquiries, please refer to our privacy policy:
    https://www.gotravli.com/privacy-policy

13. Termination

We reserve the right to:

  • Suspend or terminate access at any time
  • Remove users who violate these Terms
  • Modify or discontinue services without notice

14. Changes to Terms

Travli may update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction where Travli operates.

16. Contact Information

For any questions regarding these Terms:

Travli Hospitality Co.
🌐 www.gotravli.com
📧 hello@gotravli.com

17. Entire Agreement

These Terms constitute the entire agreement between you and Travli Hospitality Co. regarding your use of the website and services.